Why book with us?

• A cancellation up to 24 hours prior to departure of the tour entitles the guest to a 100% refund.

Welcome to our cancellation policies page. As a re-seller of various tours, we understand the importance of clarity and assurance when it comes to cancellation procedures. Before booking any tour, we highly recommend reviewing the cancellation policies specific to the tour you intend to book. However, booking with us offers an added layer of support and peace of mind. Should you encounter any issues or have concerns regarding cancellations, rest assured that our dedicated team is here to assist you every step of the way. From facilitating refunds to liaising with tour operators on your behalf, we are committed to ensuring a seamless experience for our valued customers.

Our cancellation policies are as follows:

• A cancellation up to 24 hours prior to departure of the tour entitles the guest to a 100% refund.
• Less than 24 hours prior to departure, the guest receives no refund unless due to illness accompanied by a valid doctor's statement.
• In case of illness, only the person who is ill will receive a 100% refund. Other participants within the same booking that cancel the tour will not receive a refund unless otherwise decided by the supplier depending on the circumstances.
• No-shows, or if you miss the tour because you are too late, and cancellations made less than 24 hours before the scheduled activity will be charged the full price.
• In case of operator cancellation due to weather or other unforeseen circumstances the tour will be rescheduled, if rescheduling is not possible or the new time is inconvenient for you, a full refund will be issued.

How to make a cancellation? 
For cancellations, please don't hesitate to reach out to us via email at info@myarubaguide.com or give us a call at +2977325499. You can also contact the tour operator directly through phone or email.

ABC Tours
Tel: (305)4323007 (USA)
Tel: +5825600 (local)
Email: info@abc-tours.com
Adress: ABC Tours Aruba Schotlandstraat 61, Oranjestad, Aruba

Aruba Cine Tours 
Info@arubacinetours.com
Tel: +297-5941815
Savaneta 356A
Aruba, Dutch Caribbean

Banana Adventure
Salina Cerca 9m, Noord, Aruba
info@bananaadventure.com
USA +1-786-830-7676
ARUBA +297-699-9996

Delphi Watersport 
Whatsapp: +2977335680
Tel: +2977335680
Tel: +2977335691
Tel: +2977335688
Email: info@delphiwatersports.com
Address: At the beach in front of the Hyatt Regency towel hut, Noord, Aruba

Kukoo Kunuku
Tel: +2975862010
Email: bookings@kukookunuku.com
Address: noord 128 p, Noord, Aruba

Luxury Flying Dress
Whatsapp: +2976992298 

Nadine Krosendijk
Tel: +2977371380
Address: Seroe Biento 8d, Oranjestad, Aruba

Pelican Adventures  
Tel: +2975872302
Whatsapp: +2975942716
Email: info@pelican-aruba.com
Adress: Pelican Adventures, On Pelican Pier, J.E. Irausquin Blvd 237, Noord, Aruba

The Gold Mine Range 
Tel: +2975859870
Tel: +2975941317
info@thegoldmineranch.com
Address: Matividiri 60, Paradera, Aruba

Sailaway tours
Tel: +2977323000
Email: info@sailawaytour.com
Office Address: J.E. Irausquin 382-A, second floor